Client, Customer & Colleague Reviews

The reason our clients & customers keep coming back and referring their friends to us is because they know we really care about helping them solve problems, seize opportunities and look after their best interests every step along the way. The following reviews were written by a small sample of our clients & customers plus a few Realtors.

 

 

"You Helped Ease The Stresses of our Moves"

I used your services several times and have been extremely pleased to have you act as my agent. Terry, I have always found you to be conscientious, honest, hard working, organized and technologically aware. You were a steadying and calming influence and were able to offer us sound advice and keep us on an even keel and greatly eased our stress levels. Terry, I know that you have many clients, but somehow whenever I work with you, you are able to make me feel that I am your only client. 

Jeff Eckstein - Repeat Client

"You have great Character!"

Over the years we have purchased 5 homes and have dealt with numerous realtors and Terry, you were by far the best! We are so happy that we had you to work with in buying our rental property. Thanks again for your personal touch and how you handled it so professionally when we thought the house sale was not going to go through. You have great character!

Bob & Mary Fairley - Real Estate Investors

"Above and Beyond - Again!"

Terry has given us 150% as usual. The service he provides has been above and beyond any service we have ever received from any other agent - and we have moved a lot!

Ed & Nina Davies - repeat clients


"Trust, Knowledge and Avaiability"

I always have my guard up when it comes to dealing with my money and other people, however I have to say you did a great job, always around to answer calls, knowledgeable and calming when stress was around. If you have your clients trust you'll get their business. You went over and beyond that, so thanks again for all your hard work. 

Chris,Theresa and Mason Livingston - Propeprty Investors 

"Terry got me out of a jamb and saved my money and sanity!"

I thought I would be able to save a bit of money when I signed up with one of those discount companies but actually, I ended up getting into a tight spot that would have cost me a small fortune if I didn?t get action fast. Hiring Terry Mitterer was the best thing I ever did. As soon as he took over, I felt an immediate sense of relief. Not only did he expertly handle every detail, more importantly, he got my condo sold in just a few days, AND he sold it for $6,000 MORE than my original asking price. Terry didnt COST me money - he SAVED me money... not to mention my sanity!

Caleb Clement - Releived For Sale By Owner
"Even other agents are impressed with how Terry operates"

Terry-Appreciate your thoroughness for your customer. Thank you for just being a good realtor throughout the process. You were very proffessional and look forward to dealings with you in the future. Your SELLERS should and NEED to be aware of the great job you did for them. 

Richard Riemersma - RE/MAX Little Oak Realty

"You got the job done quick and easy"

Just wanted to let you know how much we have appreciated all the help you have given us. Moving and finding a new home can be stressful enough, but under the time constraint & distance we had to deal with, it was even worse. You made it all easy. Thank You Terry!

Mark & Lucy Lauzon - Relocation from Port Alberni

"Another Smooth Move"

This is the second time you have helped us with our real estate. It has been an absolute pleasure dealing with you!

Ryan & Denise Leyenhorst - Repeat Customer Transfered to Okanagan

"Fantastic, well organized, hard working and kind"
I wanted to pass along a fantastic Realtors name, to you, in your aea. I think he is fantastic, organized, hard working and kind. Yes.... there are actually all these qualities in ONE MAN! I rarely brag about someone but he was really great and loves what he does. Anyhoo.... I had a fantastic experience with him and so has one of my friends. I wish we would have used him when we purchased!. 

Laura & Tim Mackie - Mortgage Brokers

"Outstanding service...again!"

Please accept our belated thank you for all your help with the sale of our house and the purchase of our new town home....we love it! We greatly appreciated all of your suggestions and direction both in purchasing and selling. Your service was outstanding and we will have no hesitation in recommending you to all our family and friends.

Dennis & Luana Matthiesen - Repeat clients
"Expert advice and guidance"

Thanks to Terry's help, our relocation went very smoothly. With his advice and guidance our home sold quite quickly at our asking price and he found us a new one right away. We have every confidence in referring Terry to our family and friends.

Neil & Maggie Vennard - Repeat clients

"Terry was the right agent for us!"

Terry, I was so pleased with the whole "selling experience". Even my kids liked you and that's saying a lot!I obviously was correct in my gut feeling after our first meeting - that you were the right agent! I interviewed several top agents but I felt complete confidence in you and your amazing selling system. I was very pleased with our outcome and will be glad to recommend you if the opportunity arises.

Bonnie McLean - Relocation to Calgary

"Fellow Realtors have noticed and are impressed!"

You have a pretty slick operation going on. I am very impressed (this is sincere)!

Rick Eden - Landmark Rick Eden Agencies

"Terry has integrity and always gave us an honest opinion"

We really appreciated that you gave us your honest opinion without trying to sell us on every home we looked at. We were also very thankful that you did not pressure us into listing our home with you when you knew we wanted to sell it privately. We found you to be a man of integrity and that was very important to us.

Ryan & Christa Rachwalski - For Sale By Owner

"Great, Can Do Attitude" 

We appreciated that though this was our first home to sell, you were always patient with us to ask a lot of questions and that no question seemed like a dumb one to you, or any that you ignored. Thanks for the great attitude too ... it kept us going!

Todd & Maryanne Rutkowski - Repeat customer, Relocation to Kelowna

"Top Notch, Caring Agent"

We appreciated your patient and diligent attitude. We can't tell you how much we appreciate your taking so much time to help my daughter and I find just the "right" home. I know we had a pretty particular list of needs but you did it. You are truly "Top Notch"

Terry!Bonnie Gill - Busy Single Mom


"We could leave it all in his hands"
Thanks for all the little "extras" you did to make the sale of Mom's condo work so smoothly and stress free. We really appreciated being able to leave things in your capable hands. Well done Terry!

Evelyn & Katherine Kempin - Senior sellers

"Compassionate and understanding"

Terry has changed my opinion of high-pressured sales agents as I have known most of them to be. He made sure we understood and was very open to our questions...He always met our needs even when it wasn't convenient for him. Our questions and concerns were met and answered quite quickly by phone and he was very supportive during the whole process.

Steve & Angela Slater - First time home buyers

"A Pleasure to Have You as Our Realtor"

We love our new home...It was a pleasure to have you as our realtor and we will not be shy about recommending you to our friends! You are terrific! Thank you so much for all your hard work!

Evan & Shelley Schmidtke - move up buyers


"A pleasure to do business with!"

I couldn't be happier with Terry. He exceeded my expectations with a quick, smooth sale and it was an absolute pleasure to do business with.

Joan Harmon - repeat client

"First Rate Job!"

First Rate job for us Terry. We value your advice and insight. Thank you for helping us find our dream home.

John & Darlo Jursic - Luxury home buyers

 

"I would highly recommend Terry for any real estate services."

I would like to express my appreciation to Terry Mitterer for his professional real estate services in the process of selling my home. When I began the process of listing my condominium I was very apprehensive as this was my first experience in listing and selling a home without the assistance of family or friends. I had met Terry previously and was impressed with his integrity and standards of ethics and professionalism in that other context. From the first day when I called Terry until the end of the process he has impressed me. He was never pushy or flippant. He listened to my list of needs and accomodated me in several complicated aspects. I was out of town for three weeks while my home was listed and I always knew that may home was safe and was being cared for. He called or e-mailed me consistently to keep me updated about who had viewed my home. The offer was professionally written and Terry was careful with all of the details. Other people in my building made comments about Terry's business care. The virtual tour and marketing brochure that Terry composed was the best that I have seen as I looked for a new home in another province. I have been so proud to show other real estate agents the beautiful pictures and flattering write-up about my home. I know that that was the attraction for so many people to come and view my home. In all of this, Terry has been open and honest about details and how the real estate market works. I have felt that he can be trusted to recommend and make fair, appropriate decisions. My home sold quickly and Terry negotiated a very satisfactory deal. He has paid attention to the final details. When I have questions, he answers very quickly and I have never had to ask a question twice. I would highly recommend Terry for any real estate services. Gratefully submitted, Sharon Ann Rau

Sharon Ann Rau - Relocation to Alberta

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